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Our Products

Our goal is to build trust by being upfront and honest about the condition of every product. If you have any questions or need further clarification about a product, feel free to contact us. Your satisfaction and confidence are our top priorities.
Our products come from a mix of overstock, store returns, and liquidations from various major retailers and suppliers. We take pride in being transparent and sharing everything we know about the products we offer. We strive to accurately describe the condition of each item so you can make informed decisions. Below, you will find detailed explanations of how we define product conditions and what you can expect based on the listed condition.

Product Conditions

New or New w/ Tags
Items from retailer/supplier, brand new, with original box or tags. May have other store labels. Packaging may show light wear from liquidation process.
New w/o Tags
Items from retailer/supplier, brand new, without original tags. Appear unused and in new condition.
New - Pre-Assembled
Items from retailer/supplier, brand new, removed from original packaging and pre-assembled.
New - Pre-Assembled w/ Cosmetic Flaw(s)
Items from retailer/supplier, brand new, pre-assembled items with surface blemishes. Images provided to show flaws identified.
New - Delabeled/Demarcated
Items from retailer/supplier, brand new with labels, UPC, or logos removed/demarcated. May not have original box/tags. Quality unaffected, Where demarcation visible, photos provided.
Open Box - Like New
Customer returns/overstock, appears new/unused, may lack original box/tags. Packaging may show wear. Any issues noted such as missing, flaws, or other imperfections. Images provided.
Open Box - Like New (Sealed)
Customer returns/overstock, appears new/unused AND internal package SEALED, may lack original box/tags. Packaging may show wear. Categories like health, beauty, personal care, etc.
Used - Like New
Customer returns/overstock, may show minor wear or missing pieces. Functional, with possible signs of use. Box/tags may be missing. Any issues noted.
Used - Other
Customer returns/overstock, show heavy use, cosmetic issues, or missing pieces. Functional but worn. Any issues noted.
Refurbished
Tested and repaired to original condition, from overstock, shelf pulls, or returns. Fully functional. Special notes provided if needed.
Damaged or Missing
Customer returns with damage or missing parts. May need repair or components replaced. Sold as-is, non-refundable. Conditions vary, noted if necessary.
Replacement Parts or Components
Salvaged from incomplete or damaged products. Parts are new or like new. Conditions vary. Special considerations noted if necessary.

Liquidation FAQ's

Liquidation is the process of selling off a company's inventory, often at a significant discount, to quickly convert assets into cash. This inventory can include overstock, returned items, shelf pulls, and other types of unsold merchandise. The liquidation process can be applied to entire businesses that are closing down, or it can be a regular practice for companies looking to manage their inventory levels efficiently. Many major retails participate in the liquidation process through various sources. How does this benefit you? You are able to purchase items for a fraction of the retail price!!!
Companies liquidate products for various reasons, often to optimize their inventory management and financial health. Here are some common reasons: -Overstock -Customer Returns -Seasonal Inventory -Shelf Pulls -Discontinued Products -End of Life Cycle -Damaged Packaging -Bankruptcy or Business Closure -Manufacturing Defects
Many major retailers require removal of original labels (delabeling), removal of original box (unless required to hold item together), and strike through of UPC and/or Brand logo on the product and/or box (demarcation). Items may or may not come with original box and/or tags dependent on the retailers requirements. The product quality of these items are new; however demarcation specifically may sometimes be noticeable. Demarcation does not impact fit, form or function. Where Demarcation is visible, we will include a picture as an example of what to expect.
New overstocks, also often referred to as Closeouts, tend to be goods which typically have never been merchandised or exposed for sale in a retail store. Such goods can materialize from importers, manufacturers or distributors who are closing down or simply have excess goods in their warehouse that they need to move. New Overstock items typically have the following characteristics: -Items are typically 100% retail-ready and in new condition -No additional retail/discount or warehouse labels/tags on the items -Items are typically in their original factory case but occasionally can also be loose-packed -Packaging and item tend to be in good condition with no excessive signs of handling
Shelf pulls are typically overstocked goods that have been displayed for sale in a store or online but have never been purchased by a customer. Shelf pulls will typically be in good selling condition and may have some or all of the following characteristics: -End of season & seasonal goods -Discontinued goods -Items may still have their original retail pricing stickers/tags on them -Some Items may have additional retail discount tags on them -Packaging or item may show signs of handling -Exterior packaging is often in less than perfect condition -May be defaced/de-labeled (inner labels or tags removed to prevent return to the original store) -Some items may still have retail security sensors attached -A percentage of the items may be out of box or in open boxes -A percentage of the items may be in-store display units or samples -Short-dated or expired goods may be found in some lots
Customer returns are products returned by buyers for various reasons, such as defects, dissatisfaction, or simply a change of mind. Hey, we have all done it :) Returned items, especially if opened or slightly used, are often not resold at full price. Liquidating these products allows the original retailers to recover some of the costs.
Occasionally we offer items that need to go through a testing process where a complete factory reset of the item was required to get it back to its original condition. On rare occasion, we may have had to replace a component to ensure it is functioning properly. These items may be a mix of overstocks, shelf pulls and customer returns and are typically higher end, more expensive units. Think storage drive, electronics, etc. Refurbished items may have the following characteristics: -Typically but not necessarily in original box -May or may not contain all needed items/components (remotes, cables, manuals, etc.) -Most or all functions work and item can be categorized as functional for resale purposes -Item may show signs of handling and usage -Items may have additional labels, price tags and/or internal identification labels or stickers The key here is we will tell you it is "Refurbished" and be transparent with everything we know, if anything is missing and any other special notes that are necessary to help you make an informed decision.
MISCONCEPTION #1: All Liquidation Goods Are Damaged or Defective REALITY #1: While some liquidation items may be damaged or defective, many are in new or like-new condition. Liquidation can include overstock, shelf pulls, or returns that are perfectly functional. MISCONCEPTION #2: Liquidation Merchandise Is Low Quality REALITY #2: Liquidation items often come from reputable brands and retailers. The quality can vary, but many products are high-quality goods that didn’t sell for various reasons. MICONCEPTION #3: Liquidation Is the Same as Clearance REALITY #3: Clearance items are sold directly by the retailer at reduced prices, often to make room for new inventory. Liquidation involves selling unsold or returned merchandise to third parties who then resell it.